Privacy Policy for ShikshaSutra Digital
Last Updated: October 25, 2026
Entity: ShikshaSutra Digital Private Limited (“ShikshaSutra”, “Company”, “We”, “Us”, or “Our”)
1. Introduction
Welcome to ShikshaSutra Digital. We respect your privacy and are committed to protecting the personal data of our users, corporate clients, learners, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our digital portal, access our corporate training solutions, purchase or subscribe to digital courses and books, or complete our psychology concepts and assessments.
By accessing or using our platform, services, or portal, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Data”).
A. Account & Contact Information
• Individual Users: Name, email address, phone number, billing address, and account login credentials.
• Corporate Clients & Organization Leads: Designation, company name, corporate email address, business billing details, and employee enrollment rosters.
B. Payment & Subscription Details
• Transaction records, order history, active course/book subscriptions, and payment statuses.
• Note: All online payments are processed through PCI-DSS compliant third-party payment gateways (e.g., Razorpay, Stripe). We do not directly capture or store your full credit/debit card numbers or bank credentials.
C. Learning & Assessment Activity Data
• Course enrollment, progress tracking, quiz scores, certificate issuance, webinar attendance, and digital book reading progress.
D. Psychological Concepts & Assessment Data (Sensitive Personal Data)
• Responses to psychological self-assessments, evaluations, personality/skill tests, and self-reflection questionnaires.
• Protection Clause: Data generated from psychological assessments is treated with heightened confidentiality. It is used strictly to generate your individual results, reports, or aggregate feedback, and will never be sold or shared with external third parties for commercial or profiling purposes.
E. Automatically Collected & Technical Data
• IP address, browser type, operating system, device identifiers, log data, and interaction patterns on our portal via cookies and web beacons.
3. How We Use Your Information
We use the collected information for legitimate business and educational purposes, including:
1. Service Provision: Delivering purchased digital courses, digital books, live webinars, corporate training programs, and processing subscriptions.
2. Assessment Processing: Processing psychological assessment responses and generating personal reporting insights.
3. Account Management: Managing user logins, verifying identities, and delivering certificates of completion.
4. Corporate & B2B Reporting: Providing aggregate or corporate-permitted progress reports for employees participating in corporate training initiatives.
5. Platform Optimization: Enhancing system performance, fixing bugs, and improving UI/UX based on analytics.
6. Communication & Support: Responding to inquiries, resolving technical issues, sending transaction receipts, and delivering service notifications.
7. Compliance & Security: Detecting fraud, preventing authorized account sharing, and fulfilling legal/tax obligations under applicable laws.
4. How We Share Your Information
We do not sell, rent, or trade your personal data to third parties. We share data only under the following conditions:
• Authorized Content Creators & Faculties: Instructors may access learner engagement metrics and assignment submissions strictly necessary for course delivery.
• Third-Party Service Providers: Trusted partners who assist in infrastructure (cloud hosting like AWS/Google Cloud), email delivery, customer support tools, and payment processing. These providers operate under confidentiality agreements.
• Corporate Employers (B2B Accounts): If your subscription or training is sponsored by your employer, we may share course completion status, attendance, and assessment results with your employer as dictated by your corporate agreement.
• Legal Requirements: When required by law, subpoena, regulatory authority, or to protect the rights, property, and safety of ShikshaSutra Digital and its users.
5. Cookies and Analytics
We use functional, analytical, and performance cookies to remember your preferences, track user navigation, and secure our portal. You can control or block cookie preferences through your web browser settings; however, disabling cookies may impact certain interactive features on the site.
6. Data Security & Storage
We implement robust, industry-standard administrative, physical, and technical safeguards (including TLS/SSL encryption for data in transit and secure database storage). Psychological data and assessment records are restricted via role-based access control. While we strive to protect your data, no internet transmission or electronic storage system can be guaranteed to be 100% secure.
7. Data Retention
We retain your personal data for as long as your account remains active or as needed to provide you with services and access to your subscribed content. If you close your account, we will delete or anonymize your personal data, except where retention is required by law, accounting regulations, or dispute resolution.
8. Your Rights & Data Choices
Depending on your jurisdiction (such as under applicable Data Protection regulations like DPDP Act, GDPR, CCPA), you hold the following rights regarding your data:
• Access & Portability: Request a copy of the personal information we hold about you.
• Correction: Request rectification of inaccurate or incomplete personal details.
• Deletion: Request the erasure of your personal data (“Right to be Forgotten”), subject to legal retention obligations.
• Opt-out: Unsubscribe from promotional and marketing emails at any time using the "Unsubscribe" link provided in our emails.
To exercise any of these rights, please contact our Data Protection Officer / Privacy Team at info@shikshasutraedutech.com.
9. Children's Privacy
Our platform, courses, corporate programs, and psychological assessments are designed for adult learners, working professionals, and higher education students. We do not knowingly collect personal data from individuals under 13 (or under 18 without parental/guardian consent). If you believe a child has provided us with personal information, contact us for immediate deletion.
10. Third-Party External Links
Our portal may contain links to external third-party websites or tools. ShikshaSutra Digital is not responsible for the privacy practices, content, or data protection policies of third-party external sites.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal, operational, or technical requirements. The updated version will be indicated by the "Last Updated" date at the top of this policy. Continued use of our portal following updates constitutes acceptance of the modified policy.
12. Contact Us & Grievance Redressal
If you have questions, feedback, or grievances regarding this Privacy Policy or how your data is handled:
Company Name: ShikshaSutra Digital Private Limited
Email: info@shikshasutradigital.com
Address: Mumbai, Maharashtra, India